Privacy Policy

HN Digital Education Private Limited ("Code Clue", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data when you use our website at codeclue.in and all associated services.

This policy complies with the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and the upcoming Digital Personal Data Protection Act, 2023 (DPDPA).

We collect the following categories of information:

A. Information You Provide Directly

• Name, email address, phone number when you register or contact us
• Company name, designation, and business details for vendor/client accounts
• Project requirements, messages, and files you share via the platform
• Payment information (processed securely — we do not store raw card data)
• Resume or portfolio uploads for freelancer profiles

B. Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent, referral URLs, and click behavior
• Cookies and similar tracking technologies (see our Cookie Policy)
• Log files and error reports for platform stability

C. Third-Party Information

• Information from social logins (LinkedIn, Google) if you choose to connect them
• Public profile data from professional networks for vendor verification

We use the data we collect for the following purposes:

• Creating and managing your account on the platform
• Processing transactions, invoices, and service agreements
• Matching clients with suitable vendors, freelancers, or products
• Sending transactional emails (confirmations, invoices, project updates)
• Sending marketing communications (you may opt out at any time)
• Improving our platform, products, and customer experience
• Detecting and preventing fraud, abuse, and security threats
• Complying with legal obligations and responding to lawful requests

We do not sell your personal data. We share your information only in the following limited circumstances:

• Service providers: With vendors, freelancers, or companies you engage through the platform for project execution
• Technology partners: With tools like Google Analytics, payment gateways, email providers, and cloud infrastructure under strict data agreements
• Legal compliance: When required by law, court order, or government authority
• Business transfer: In the event of a merger, acquisition, or sale of company assets

Any third party receiving your data is obligated to maintain confidentiality and use it only for the specified purpose.

We retain your personal data for as long as your account is active, or as needed to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. When you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Delete your account and associated personal data
• Withdraw consent for marketing communications at any time
• Port your data in a machine-readable format
• Complain to the relevant data protection authority if you believe your rights are being violated

To exercise any of these rights, email us at privacy@codeclue.in.

We implement industry-standard security measures to protect your data, including SSL/TLS encryption, access controls, regular security audits, and secure data storage. However, no method of transmission over the internet is 100% secure.

In the event of a data breach that affects your rights or freedoms, we will notify you and the relevant authority within 72 hours of becoming aware of the breach.

Code Clue is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately and we will delete it.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a notice on the platform. The updated date at the top of this page indicates when the policy was last revised.

For any privacy-related questions or requests, contact our Data Protection Officer: